
How We Cut Holiday Vacancies By 95 Percent
Property Management Story From Our Team
A Simple Strategy From My 20 Years of Managing Hundreds of Properties
In my 20 years of doing this business and managing hundreds of rentals, I’ve seen a lot of things go right and a lot of things go sideways. I’ve watched tenants move out on Christmas Eve. I’ve seen landlords panic right before Thanksgiving. I’ve watched entire streets go quiet while people are carving turkeys and my team is still trying to fill a vacancy because the last tenant decided to turn in their keys on December 1. If you have been in property management long enough, you know exactly what I am talking about. The holidays can turn into a circus.
For years, the end of the year was always the most stressful chapter. The phones slowed down. Showings dropped. People were traveling, shopping, cooking, visiting family, anything except looking for a new rental home. And that created one of the worst things that can happen to a landlord. Empty units. Empty units in December hit harder than empty units in any other month. Because every week a property sits empty during the holidays feels like a month. It is dead season for renting.
For a long time, I accepted it as part of the business. I told myself that November and December were simply slow months. I thought the only thing we could do was try our best, run ads, cross our fingers and hope for a miracle tenant who was willing to pack boxes in between stuffing the turkey.
But a few years ago, something happened inside our office that changed everything. And the credit goes exactly where it belongs. It came from Ankush and the Property Management team. A simple idea, a quick conversation, and a strategy that completely transformed our results. And this strategy cut our holiday vacancies by ninety five percent. Not a theory. Not a nice thought. A real number. Ninety five percent. From double digit move outs every November to barely two or three during the entire holiday season.
And it all started with changing the lease length.
Yes. That was it. Not marketing tricks. Not lowering rents. Not offering specials. Not magic. Just changing the lease lengths so they ended in the summer instead of the holidays.
Let me walk you through the entire story the same way I would tell one of my new agents or investors.
The Painful Pattern
Holiday months always hurt. Every November we used to see anywhere from ten to fifteen move outs. Remember, this was when we were managing around one hundred and fifty properties. For a company of that size, that was a lot. It meant my team was scrambling. It meant landlords were calling. It meant stress. It meant empty units and empty units mean empty pockets.
The problem had nothing to do with marketing, pricing, or even the tenants themselves. The problem was timing. You cannot fight the calendar. Tenants do not like to move when the food is cooking and the holiday decorations are coming out. They never have and they never will. Nobody wants to be dragging a sofa down the stairs on Christmas week.
So year after year, the same thing happened. The leases ended right at the wrong time. And because leases ended at the wrong time, we found ourselves with vacancy after vacancy.
For a long time, we just accepted that the holiday season was slow. Until one day Ankush and the PM team sat down and asked the right question. What if the leases didn’t end in November. What if they ended when people actually want to move.
That one question changed everything.
The Strategy That Changed Everything
The idea they came up with was simple. Instead of offering twelve month leases like everyone else, we started offering eighteen month leases and twenty four month leases.
Why those lengths. Because eighteen and twenty four months push the lease end dates into the summer naturally. If someone signs in November, an eighteen month lease ends in May. If someone signs in December, a twenty four month lease ends two summers later.
This meant we could take control of the calendar instead of letting the calendar control us. We could plan our move outs to fall into the hottest rental season of the year. Summer. The months when people are looking for homes. The months when kids get out of school. The months when job changes happen. The months when families decide to upgrade or downsize.
Summer is rental season. Summer is where you want your vacancies to be.
So we started doing it. Quietly. Slowly. Testing it out. We didn’t make a big announcement. We just began offering longer leases, explaining that it brought stability, less turnover, and more predictable renewals.
Tenants loved it. Landlords loved it. And the results were amazing.
What Happened Next
Fast forward two years.
We went from one hundred and fifty properties to two hundred and seventy five properties. Almost double. And instead of having ten to fifteen move outs every November, we had only two or three. That is about one percent of the entire portfolio.
Let me say that again. One percent. In the worst rental month of the year. We went from a small army of holiday vacancies to barely a handful.
And this is the part I love.
This small change didn’t just help us as a property management company. It helped the landlords too. Vacancies are the biggest expense in real estate. People think repairs are expensive. No. Vacancy is the real killer. Every month a unit sits empty removes cash flow. Every month without rent creates stress. Every month without a tenant means money is going out but not coming in.
By pushing lease end dates out of November and December, Ankush and the PM team protected landlords from their biggest threat. The dead season.
And it worked so well that now it is simply part of the way we do business. It is baked into our system.
Why This Works So Well
There are a few reasons this strategy works at such a high level.
People hate moving during the holidays
Life is already busy. Nobody chooses to move in December unless they absolutely have to. So if your leases end in November and December, you are basically guaranteeing vacancies.
Summer is the best time to fill a unit
School calendars, job changes, weather, all of it lines up perfectly. Summer is when people are already planning transitions. When we place a rental on the market in summer, we can fill it quickly and for a solid price.
Longer leases attract better tenants
A tenant who signs an eighteen or twenty four month lease is usually stable, settled, and planning to stay. That means fewer turnovers and fewer headaches.
Renewal rates go up
Because tenants like not moving, an eighteen month lease puts them in a perfect spot to renew again. And renewals are the easiest, cheapest way to keep a property producing income.
Landlords get more consistent cash flow
This is the part landlords love. Predictability. No surprises. No sudden drops in rent during the slowest part of the year.
A Real Result You Can Measure
Let me give you the real numbers again so you see the power of this.
Before the strategy
Ten to fifteen move outs in November
One hundred and fifty properties
High stress, lots of vacancies, slow season
After the strategy
Only two or three move outs
Two hundred and seventy five properties
Holiday vacancy down by ninety five percent
Only one percent of the portfolio sitting empty
And remember. We doubled the number of properties we manage. And yet our holiday vacancy dropped dramatically.
That tells you everything.
The Conversation That Sparked This
Ankush and the PM team deserve full credit. They looked at the data. They remembered the old days of frantic November scrambling. They questioned the pattern. They challenged the assumption that holiday vacancies were just part of the business. And they came up with a fix that was so simple you almost laugh at it today.
It was one of those moments where you realize that sometimes the biggest wins come from the simplest ideas.
We did not change the software.
We did not change the marketing.
We did not change the pricing.
We changed the timing.
And timing in real estate is everything.
Lessons For Any Landlord Or Property Manager
If you are reading this and you manage properties yourself, or you run a small portfolio, or you are a new investor, let me leave you with the biggest takeaways.
Control your lease end dates
Do not let them end in November or December. Ever. Once you do that, you are asking for a vacancy.
Offer longer leases
Eighteen or twenty four months keep things smooth. They reduce turnover and keep your calendar organized.
Think like a business
Tenants do not follow your financial goals. They follow the seasons of their life. So put your leases in the right season.
Stop fighting the market
Accept that holiday season is slow. And instead of trying to fix it with marketing or discounts, just avoid it altogether.
Consistency builds wealth
Every month your property stays rented is another brick in your long term financial future.
Why This Matters So Much To Me
When I teach investors, or agents, or even my team, I always say the same thing. Wealth is not created through wild swings. Wealth is created through consistency. One stable month at a time.
This strategy fits perfectly into that philosophy. It helps landlords stay consistent. It helps property managers stay consistent. It helps tenants stay consistent.
Everyone wins.
And when I see results like this, it makes me proud. Because it means we’re not just managing properties. We’re improving the system. We’re helping real people. We’re creating stability for families and investors in a market where everything changes fast.
That is what makes the work worth it.
Final Thoughts
After two decades in this business and managing hundreds of rentals, I can tell you this without hesitation. The small decisions matter more than the big ones. And changing your lease length is one of those small decisions that produces huge results.
We cut our holiday vacancy by ninety five percent. We turned a stressful season into a predictable one. And we did it because Ankush and the PM team had the courage to question the pattern and offer a smarter way.
If you are a landlord, an investor, or someone looking to manage better, try it. Start shifting your leases now. You will thank yourself next holiday season.
Keep it consistent, stay patient, stay true, if I did it, so can you. This is Jorge Vazquez, CEO of Graystone Investment Group and all our amazing companies, and Coach at Property Profit Academy. Thanks for tuning in, until the next article, take care and keep building.
If you’d like to connect directly with me, feel free to book a time here: https://graystoneig.com/ceo
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